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COOKIES

This Site uses cookies to distinguish you from other users. Some of these cookies are essential to make this Site work properly, to allow you to make your travel booking or other purchases, and to enable us to fulfil your purchase requests. Other types of cookie help us to provide you with a good experience when you browse our Site, allow us to improve our Site or the way we provide our service to customers, or are used to provide you with information or offers from  Plava Adria S.R.O. companies or third parties that may be of interest to you.

Alternatively you can accept or decline cookies at any time by accessing the preference panels from your browser's main menu (usually found under ‘Edit’, ‘Tools’ or ‘Options’). However, if you choose to remove cookies parts of the Site may not work properly or your use of the Site may be impaired.

On-Site advertising and behavioural advertising:

Web publishers, advertisers and ad networks use cookies and data to optimise advertising effectiveness. For some of our partner offers, we tailor advertising offers based on what you have searched for on our Site, to make it relevant to you.

PLEASE NOTE:

if you choose to use this Site without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.

Changes to our privacy policy

We reserve the right to update or alter this Privacy Policy from time to time without notice to you.

PRIVACY POLICY

Plava Adria S.R.O. understands and respects the importance of your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, via this web site will be processed by us. Please read the following information carefully.

You are responsible for ensuring that the other members of your party are aware of the content of this Privacy Policy and are in agreement with you supplying their personal data to us to make a booking or other purchase on their behalf.

By making a booking/purchase or submitting your personal data via this web site, you agree to the transfer, storing or processing of it as set out below. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  If you do not agree to our use of your personal data as set out below we cannot accept your booking and you should  not use this web site.

Information we may collect from you and why we collect it:

When you make a booking or other purchase via this web site, we will collect certain personal data about you and about any other person you include on your booking.   The sort of personal data we collect will be information such as name, address, email address, telephone number, date of birth, and personal travel preferences. We need to collect this information in order to arrange the travel and other services you are requesting.   In some cases we may also need to collect more sensitive personal data such as information concerning medical conditions, disabilities and special requirements, so as to be able to consider your particular needs in relation to a booking.

We may also collect personal data about you in the following circumstances:

If you enter a competition or promotion via this Site, complete a survey, or if you report a problem with this Site

If we ask you for your contact details for future marketing use (which may be by email, post or phone text messages) or if you actively sign up to receive email newsletters from us, (although you will be given the option to opt-out of such use).

If you contact us, we may keep a record of your email or other correspondence, and if you call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons

We may collect details of your visits to this Site (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access.

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Transfer of your information:

When you make a travel booking or other purchase via this web site, certain of the personal data you provide will need to be passed to and processed and stored by relevant third parties, such as airlines, hoteliers, insurance companies and ground handling agents, so that they can provide you with the arrangements you require.

How We Use Your Information:

We use information held about you for the purposes as stated within our Notification to the Office of the Information Commission, and in the following ways:

To carry out our obligations arising in connection with any contracts entered into between you and us, or between you and a third party supplier;

To communicate with you regarding your booking or other purchase;

To ensure that content from our Site is presented in the most effective manner for you and for your computer;

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service;

For improving the quality of our service and the products offered via this site;

For internal research/analysis and customer profiling;

For resolving complaints and dealing with disputes;

For preventing and detecting fraudulent or criminal activity;

For debt collection or credit vetting

Marketing Use:

We will only do this if you did not opt out of such marketing at the point where we collected your contact details. If you have not made an enquiry or purchase, we will only send you information and offers by email or text message relating to products and services offered by  Plava Adria S.R.O. companies if you sign up (opt in) to receive such marketing.   The Plava Adria S.R.O. companies that may use your data for marketing purposes are.

Data Security:

The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this web site, therefore any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and to try to prevent any unauthorised access to it.  All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping that password confidential. We ask you not to share a password with anyone.